Notice of Shipping Rate Adjustment Effective 12 November 2025
SHIPPING UPDATE FOR EAST MALAYSIA ORDERS
Starting 12 November 2025, updated shipping rates will take effect for all orders placed on https://shop.avon.my. Avon will continue to absorb the shipping cost for orders above RM120 for the first 3kg. For shipments weighing 3.01kg and above, there will be a RM1 surcharge applied.
This adjustment is necessary due to the revised rates from our logistics partner and to ensure we can continue delivering the best service and experience to you.
| WEIGHT RANGE (KG) | Order Amount Rate (RM) | Shipping Rate (RM) |
| 3KG and below | RM119.99 and below | RM 7.00 |
| Free for the first 3KG | Above RM120 | FREE SHIPPING |
| 3.1KG - 3.9KG | Above RM120 | RM 5.00 |
| 4.0KG - 4.9KG | Above RM120 | RM 6.00 |
| 5.0KG -5.9KG | Above RM120 | RM 7.00 |
| 6.0KG - 6.9KG | Above RM120 | RM 8.00 |
| 7.0KG - 7.9KG | Above RM120 | RM 9.00 |
| 8.0KG - 8.9KG | Above RM120 | RM 10.00 |
| 9.0KG - 9.9KG | Above RM120 | RM 11.00 |
| 10.0KG - 10.9KG | Above RM120 | RM 12.00 |
If your order is above 11KG or unable to check out, please email us at relationshipcenter.my@avon.com
SHIPPING UPDATE FOR EAST MALAYSIA ORDERS
Effective 15 July 2025, Avon will be utilizing air freight for all deliveries to East Malaysia (Sabah, Sarawak, and Labuan) from our central warehouse in Shah Alam.
As part of this transition, shipping fees will now follow a weight-based rate system. Please refer to the table below for the updated shipping rates.
EAST MALAYSIA SHIPPING RATES ( Sabah, Sarawak and Labuan)
WEIGHT RANGE (KG) | SHIPPING RATES (RM) | Order amount (nett) |
0.10KG – 2.99KG | RM 38 | RM149 and below |
3.00KG – 4.00KG | RM46 | RM149 and below |
4.10KG – 5.00KG | RM57 | RM149 and below |
0.10KG – 2.99KG | RM 28 | RM150 and above |
3.00KG – 4.00KG | RM 36 | |
4.10KG – 5.00KG | RM 46 | |
5.10KG – 6.00KG | RM 56 | |
6.10KG – 7.00KG | RM 66 | |
7.10KG – 8.00KG | RM 75 |
If your order is above 8KG or unable to check out, please email us at relationshipcenter.my@avon.com
In accordance with the shipping regulations set by our logistics partner, certain product categories are classified as restricted items due to their flammable nature—primarily because of alcohol content and sensitivity to pressure changes during air transport.
As such, the following items cannot be shipped to East Malaysia:
Restricted Categories:
- Fragrances (e.g., Spray, Purse Spray, Concentrated Roll-on Fragrances)
- Aerosol-packed products (e.g., Body Spray)
However, the following categories are permitted for shipping:
Permitted Categories:
- Innerwear ( e.g., Bra, Panties)
- Color Cosmetics (e.g., Lipstick, Eyeliner, Liquid Face Products, Face Foundations)
- Bath and Body Care Products (e.g., Body Wash, Body Lotion)
- Skin Care ( e.g., Toner, Serum and Cleaner)
- Perfumed roll-on deodorant
We appreciate your understanding and cooperation in adhering to these shipping guidelines. Should you have any questions or require further clarification, please do not hesitate to contact our customer service team.
Thank you for your continued support.
Happy Shopping!
Sincerely,
Avon Online Malaysia