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What is the cost of shipping within Malaysia?

  • Avon offers FREE delivery for Malaysia who purchases over RM100.00 (nett). Shipping charges for orders less than RM100.00 is as per below:

NinjaVan courier
(West Malaysia) :RM7.00
(East Malaysia)  : RM13.00

How long does it take for my parcel to reach me?

Your parcel will reach you around 3 - 7 working days. All orders received Monday - Friday will be processed for pick & pack and delivered out via Ninja Van and Pos Malaysia the next day (not included public holiday & weekend). Remote areas may take a longer time to arrive.

Orders made on Friday will only be shipped on Monday. If you do not receive your order within 3 - 7 working days, please contact our customer service department at TOLL-FREE NO: 1-800-18-AVON(2866) @ EMAIL: avoncare.my@avon.com to track your order.

  • Estimated delivery time to West Malaysia is 3 to 5 working days
  • Estimated delivery time to East Malaysia is 7 to 14 working days

How do I track my order?

You can check your tracking number based on the invoice:
- Go to 'My Account' -> 'My Order'






- Choose 'Posted Invoice Details' and click search.

- View details by clicking on the view details link for the invoice you wish to check for the tracking number.







- Your tracking number is updated on your invoice detail page as soon as your parcel is ready to be shipped out.

FOR YOUR INFORMATION FOR WEST MALAYSIA ORDER WILL BE SEND BY NINJA VAN.
THE TRACK & TRACE NO IS AVON ORDER NUMBER (EX: SNIO0003422)



AS FOR EAST MALAYSIA ORDER WILL BE SEND BY POS LAJU.
TRACK & TRACE NO WILL BE AUTOGENERATED FROM SYSTEM


PLEASE TRACK YOUR ORDER HERE

NINJA VAN: https://www.ninjavan.co/en-my/tracking




POS MALAYSIA: https://track.pos.com.my/postal-services/quick-access/?track-trace




Can I make an order for my customers and get it sent to their address?

Yes, you can. Please choose the temporary delivery address during checkout and fill in your preferred address and receiver name.



Terms and conditions

- The estimated delivery time to East and West Malaysia is 3 - 7 working days.
- Avon Malaysia uses the NinjaVan courier for West Malaysia and Pos Malaysia for East Malaysia.
- Expect delays during festive periods and sales promotion period.
- We do not accept order cancellations upon despatch and after payment made of your order.



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